Privacy Policy
Your privacy is important to us. This policy explains how Frameatic Social Growth collects, uses, and protects your personal information.
Last updated: July 4, 2025
Personal Information
We collect information you provide directly to us, including:
- Social media usernames or handles for service delivery
- Email addresses for order confirmations and support
- Payment information processed securely through Stripe
Automatically Collected Information
We automatically collect certain information when you use our service:
- Device and browser information
- IP address and location data
- Usage patterns and preferences
- Cookies and similar tracking technologies
We use the information we collect to:
- Process and fulfill your service orders
- Communicate with you about your orders and account
- Provide customer support and respond to your inquiries
- Improve our services and user experience
- Detect and prevent fraud or unauthorized access
- Comply with legal obligations and protect our rights
We take payment security seriously and have implemented multiple layers of protection:
Stripe Payment Processing
All payments are processed through Stripe, a PCI DSS Level 1 certified payment processor.
- We never store your credit card information on our servers
- All payment data is encrypted using industry-standard protocols
- Transactions are processed securely with SSL encryption
- Payment information is handled exclusively by Stripe's secure infrastructure
Discreet Processing
To protect your privacy, transactions appear on your statement with a generic business description rather than specific service details.
We implement appropriate technical and organizational measures to protect your data:
Technical Safeguards
- SSL/TLS encryption for data transmission
- Secure database storage with access controls
- Regular security audits and updates
- Multi-factor authentication for admin access
Organizational Measures
- Limited access to personal data
- Employee privacy training
- Data breach response procedures
- Regular policy reviews and updates
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:
- Service Providers: With trusted partners who help us operate our business (e.g., Stripe for payments, email services)
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, sale, or transfer of business assets
- Consent: With your explicit consent for any other purpose
You have certain rights regarding your personal information:
Data Access & Control
- Request access to your personal data
- Request correction of inaccurate information
- Request deletion of your data
- Object to processing in certain circumstances
Communication Preferences
- Opt out of marketing communications
- Control cookie preferences
- Manage notification settings
- Request data portability
To exercise these rights, please contact us at hello@frameatic.com. We will respond to your request within 30 days as required by applicable privacy laws.
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Email: hello@frameatic.com
Response Time: We aim to respond to all privacy inquiries within 48 hours
Subject Line: Please include "Privacy Inquiry" in your email subject for faster processing