Contact Us
Have questions or need support? Our team is here to help you grow your social media presence.
General Support
Email: hello@frameatic.com
For order inquiries, technical issues, and general questions
Business Inquiries
Email: hello@frameatic.com
For partnerships, bulk orders, and business collaborations
Legal & Privacy
Email: hello@frameatic.com
For privacy concerns, legal questions, and compliance matters
Response Times
- General Support: 2-6 hours
- Urgent Issues: Within 1 hour
- Business Inquiries: 24-48 hours
Support Hours
We provide 24/7 support coverage to ensure you always get help when you need it.
- • Email support: Available 24/7
- • Fastest response: Business hours (9 AM - 5 PM EST)
- • Emergency support: Available on weekends
You might find your answer faster by checking our comprehensive FAQ section.
Service Questions
How our services work, delivery times, and platform support
Payment & Billing
Payment methods, refunds, and billing statement information
Account & Security
Account safety, privacy protection, and security measures
Contact Us For:
- • Order status inquiries
- • Technical issues or problems
- • Payment or billing questions
- • Service delivery concerns
- • Account security issues
- • Bulk order requests
- • Partnership opportunities
Please Include:
- • Your order email address
- • Order ID or reference number
- • Social media platform and username
- • Detailed description of your issue
- • Screenshots if applicable
- • Your preferred response method
Pro Tip:
The more details you provide in your initial message, the faster we can resolve your issue. This helps us provide more accurate and helpful responses on the first try.